Secure Shopping Guarantee
It is our firm belief that information security is absolutely essential to conducting business online. We want our customers to feel safe, secure and confident when they trust us with personal information.
For this reason, we have encrypted our entire website with a 256-bit Secure Sockets Layer (SSL) protocol. Similar encryption standards are currently employed by major financial institutions such as Visa, American Express and PayPal to secure online transactions. Our site-wide encryption will keep your information safe while you are adding items to your shopping cart, paying for your purchase, or simply browsing our policies. The padlock symbol to the left of our URL indicates a secure connection.
Additionally, we do not store any financial information after payment processing. We never see any of your credit card details – only that your order has been paid for. Because of these practices online shopping is statistically safer than using a credit card at a restaurant, coffee shop or department store. We are proud of this fact, and extend an additional guarantee to our customers:
In the extremely unlikely event that your personal information becomes compromised while using our service, and results in fraudulent charges, we will work to ensure you hold zero liability. In accordance with the Fair Credit Billing Act, your maximum liability for fraudulent credit card transactions cannot exceed $50.00. If your creditor is unwilling to wave this $50.00 fee, we will cover it for you.
Please make sure to report any unauthorized activities to your credit card company as soon as possible. If you are being held liable for any portion of a fraudulent transaction, please email us or call 1-888-507-7009. We will ask you to provide us with a written statement from your creditor linking fraudulent charges to the use of our service, as well as proof of being held liable for a portion of the charge. We will then issue a refund up to the full $50.00 amount, effectively ensuring you hold zero liability. Please note, all refunds will be issued to the original form of payment used to place your last order.
So relax, browse and enjoy your shopping knowing that you are fully protected. Your privacy and security are extremely important to us, and we have gone to great lengths to ensure both.